Terms of service
TERMS OF SERVICE
Effective Date: August 23, 2026
Welcome to AuraGlow Cosmetics. These Terms of Service ("Terms") explain the conditions that apply when you access our website, browse our store, purchase products, or use any services made available through AuraGlow Cosmetics.
For purposes of these Terms, "AuraGlow Cosmetics," "we," "us," and "our" refer to the operator of this online store. "You," "your," and "customer" refer to any individual who visits, interacts with, or makes a purchase through our store.
By accessing or using our website, you acknowledge that you have read and agree to these Terms, together with any additional policies referenced herein. If you do not agree with these conditions, please do not continue using our website or services.
1. USE OF THE WEBSITE
Our website and services may only be used for legitimate and lawful purposes.
By accessing the store, you represent that you have reached the legal age of majority in your state or jurisdiction of residence. If you permit a minor dependent to use this website, you are responsible for their use to the extent permitted by applicable law.
You must not use our store, products, or services in a way that violates applicable laws, regulations, or the legal rights of another person.
2. STORE TERMS AND ACCESS
We may establish reasonable rules, limitations, or restrictions concerning the use of our store in order to protect customers, prevent fraud, maintain security, or comply with legal obligations.
Access may be restricted or discontinued if we reasonably believe that a user is engaging in fraudulent, abusive, harmful, or unlawful conduct.
You may not duplicate, reproduce, distribute, resell, or commercially exploit our website or any portion of our services without authorization, except as otherwise permitted by law.
3. PRODUCT DETAILS
AuraGlow Cosmetics strives to provide clear and accurate information about products offered through our store.
Product photographs, descriptions, colors, packaging, measurements, ingredients, features, and specifications are provided to help customers make informed purchasing decisions.
Despite reasonable efforts to maintain accuracy, differences may occur because of screen settings, photography, lighting, packaging revisions, manufacturing updates, or other factors.
We may update product information when necessary without providing advance notice.
4. COSMETICS AND BEAUTY PRODUCTS
Products offered through AuraGlow Cosmetics may include cosmetics, skincare, beauty, personal care, or related merchandise.
Results and individual experiences with beauty and cosmetic products can vary from person to person. Product descriptions and information available through our website are provided for general informational purposes and should not be interpreted as medical advice, diagnosis, or treatment.
Customers should carefully review ingredients, directions, warnings, and other information supplied with a product before use.
If you have known allergies, sensitivities, medical concerns, or questions regarding whether a product is suitable for you, you should seek appropriate professional advice before using the product.
5. PRODUCT AVAILABILITY
Merchandise is offered while supplies last.
We may modify our product selection, discontinue merchandise, introduce quantity restrictions, or limit purchases where reasonably necessary.
Displaying an item on our website does not guarantee continuous availability. Similarly, placing an item in your cart does not reserve that item until the applicable checkout and order-processing requirements have been completed.
6. PRICES AND CHARGES
Product prices are displayed through our online store and may be revised from time to time.
Shipping charges, applicable taxes, and other costs will be presented during checkout when required.
We make reasonable efforts to ensure that pricing information is accurate. If an obvious pricing or technical error occurs, we may correct the information and take appropriate action concerning an affected order in accordance with applicable law.
7. ORDER SUBMISSION AND ACCEPTANCE
Submitting an order through AuraGlow Cosmetics constitutes your request to purchase the products included in that order.
An electronic order acknowledgment does not necessarily constitute final acceptance of your purchase.
Before processing an order, we may verify payment authorization, inventory, shipping information, transaction details, or other information reasonably necessary to complete the sale.
We may decline or cancel an order for legitimate reasons, including unavailable inventory, unsuccessful payment authorization, suspected fraud, incorrect pricing, inaccurate customer information, or applicable purchase restrictions.
If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded according to our policies and the original payment method where appropriate.
8. ACCURATE ACCOUNT AND ORDER INFORMATION
You agree to provide complete, accurate, and current information when interacting with our store or submitting an order.
This may include your name, billing address, shipping address, email address, telephone number, and payment-related information.
You are responsible for reviewing the information entered at checkout. If you discover an error after submitting your order, please contact us as soon as possible.
We cannot guarantee that order details can be changed after fulfillment or shipment has begun.
9. PAYMENT TERMS
Orders must be paid using a payment method offered through our checkout.
By submitting a payment method, you confirm that you have the legal right or appropriate authorization to use it and authorize payment of the total amount presented during checkout.
Certain transactions may be processed through independent payment providers. Their processing activities may also be governed by their respective terms, policies, and security practices.
10. SHIPPING AND FULFILLMENT
Shipping options, rates, estimated transit times, and other fulfillment details are governed by our Shipping Policy and the information presented during checkout.
Any delivery timeframe provided is an estimate unless expressly identified as guaranteed.
Delivery may be affected by circumstances such as carrier delays, severe weather, transportation disruptions, unusually high order volume, incorrect shipping information, or events beyond our reasonable control.
Customers are responsible for supplying a complete and accurate delivery address.
11. RETURNS AND REFUNDS
Returns, refunds, exchanges, damaged items, incorrect products, and related requests are handled according to our Return & Refund Policy.
Please review that policy before purchasing because it explains applicable return periods, eligibility conditions, procedures, exclusions, and refund processing requirements.
These Terms do not override consumer protections or statutory rights that cannot legally be excluded.
12. OWNERSHIP AND INTELLECTUAL PROPERTY
Unless otherwise stated, the materials appearing on the AuraGlow Cosmetics website—including original text, graphics, branding, logos, images, designs, layouts, and other creative content—belong to AuraGlow Cosmetics or are used with permission from their respective owners.
These materials may be protected by copyright, trademark, and other intellectual property laws.
You may access website materials for legitimate personal and non-commercial shopping purposes. Unauthorized copying, modification, republication, commercial distribution, or exploitation of protected materials is prohibited.
13. RESTRICTED CONDUCT
When using our website or services, you must not:
Participate in fraudulent, deceptive, or unlawful activities;
Attempt to obtain unauthorized access to our systems or accounts;
Introduce viruses, malware, malicious scripts, or other harmful technologies;
Interfere with website security, performance, or functionality;
Misrepresent your identity or impersonate another person;
Submit information you know to be false or misleading;
Violate copyright, trademark, privacy, publicity, or other third-party rights;
Use unauthorized automated systems to scrape or harvest website information;
Engage in phishing, spam, or other abusive activities; or
Encourage others to violate these Terms or applicable law.
A material violation may result in restriction or termination of access to our services.
14. REVIEWS, FEEDBACK, AND USER CONTENT
Customers may be permitted to provide reviews, feedback, suggestions, photographs, comments, or other submissions.
You are responsible for content that you submit and represent that you have the rights necessary to provide it.
Submitted materials must not be unlawful, threatening, fraudulent, defamatory, infringing, obscene, malicious, or intentionally misleading.
We may moderate, decline to publish, or remove user content where we reasonably determine that doing so is appropriate or necessary.
15. THIRD-PARTY TECHNOLOGY AND SERVICES
Some portions of our store may rely upon third-party technology or services, including ecommerce infrastructure, payment processing, analytics, fulfillment, shipping, or other integrations.
These third parties operate independently and may maintain their own terms of service and privacy practices.
To the extent permitted by law, AuraGlow Cosmetics is not responsible for services, websites, or activities controlled independently by third parties.
16. THIRD-PARTY LINKS
Our website may provide links to external websites for convenience or additional information.
We do not necessarily own, operate, endorse, or control those websites. Visiting an external website is subject to that website's own policies and terms.
Customers should review applicable third-party terms before providing personal information or entering into transactions with those parties.
17. PRIVACY AND PERSONAL INFORMATION
Information submitted to or collected through our store is handled in accordance with our Privacy Policy and applicable privacy requirements.
Please review our Privacy Policy to understand how personal information may be collected, used, disclosed, retained, and protected, as well as any choices or rights that may be available to you.
18. CORRECTIONS AND UPDATES
Despite our efforts to maintain accurate information, our website may occasionally contain errors or omissions relating to products, prices, promotions, availability, shipping, or other content.
We may correct inaccurate information or update website content when an issue is identified.
If an error materially affects an existing order, we will address the transaction in accordance with applicable law and our store policies.
19. WEBSITE OPERATION
We aim to keep our online store available and functioning reliably, but uninterrupted access cannot be guaranteed.
Temporary interruptions may occur because of maintenance, updates, hosting problems, network outages, security measures, technical failures, or circumstances outside our reasonable control.
We may modify or maintain website features when reasonably necessary to improve security, functionality, or performance.
20. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the website and services are made available on an "as is" and "as available" basis except where an express warranty is provided.
We do not guarantee that every website function will operate without interruption or that the website will always be entirely free from technical errors.
Any warranties, guarantees, or statutory protections that cannot legally be excluded remain unaffected.
21. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, AuraGlow Cosmetics and its owners, representatives, employees, affiliates, agents, and service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages resulting from access to or use of our website or services.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation would be unlawful.
Mandatory consumer rights and remedies remain unaffected.
22. INDEMNIFICATION
To the extent allowed by applicable law, you agree to indemnify and hold harmless AuraGlow Cosmetics and its affiliates, representatives, employees, agents, and service providers against claims, liabilities, losses, and reasonable expenses arising from your unlawful use of our services, material breach of these Terms, or violation of another party's rights.
23. SUSPENSION AND TERMINATION
You may stop using our website at any time.
We may suspend or terminate access to our services when reasonably necessary because of fraudulent behavior, security threats, unlawful activity, material violation of these Terms, or other legitimate circumstances permitted by law.
Terms that are intended by their nature to survive termination will remain effective.
24. SEVERABILITY
If any part of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority, that provision will be limited or severed to the minimum extent necessary.
The remaining provisions will continue to apply.
25. WAIVER
Our failure to immediately exercise a right or enforce a provision under these Terms does not constitute a waiver of that right or provision.
A waiver on one occasion does not automatically constitute a waiver on another occasion.
26. COMPLETE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies expressly incorporated by reference, form the agreement governing your use of our online store.
These documents should be read together when they apply to your transaction or interaction with AuraGlow Cosmetics.
27. GOVERNING LAW
These Terms and your use of AuraGlow Cosmetics will be governed by the applicable laws of the State of Kentucky and the United States, subject to any mandatory consumer-protection rights or other legal provisions that cannot be waived.
Nothing in this section is intended to prevent a customer from exercising rights available under applicable law.
28. CHANGES TO OUR TERMS
AuraGlow Cosmetics may revise these Terms periodically to account for changes in our business practices, services, technology, legal obligations, or store operations.
The revised version will become available through our website, and the effective date may be updated to reflect the latest revision.
Your continued use of our website after revised Terms become effective constitutes acceptance of those changes to the extent permitted by law.
We recommend reviewing this page periodically.
29. CONTACT US
If you have questions about these Terms of Service, a purchase, or any policy applicable to AuraGlow Cosmetics, you can contact us using the information below:
AuraGlow Cosmetics
Address: 2555 Burton Pike, Georgetown, KY 40324, United States
Phone: 859-351-4025
Email: LedgerCelestia@gmail.com